Founder of Arden Mae Manchester

Meet Eleanor Whitmore

I’m Eleanor Whitmore, founder of Arden Mae Manchester. For me, fashion is about feeling comfortable, confident, and beautifully yourself—no matter the day or occasion. Every piece is thoughtfully designed to bring warmth, elegance, and ease to women who appreciate timeless British style.

HAVE A QUESTION? WE’RE HERE TO HELP!

HOW CAN I CONTACT CUSTOMER SERVICE?

You can contact our customer care team at info@ardenmaemanchester.com. We aim to reply to all enquiries within 24 hours.

HOW DO I TRACK MY ORDER?

You’ll receive a tracking code as soon as your order has been dispatched. Simply use this code to follow your parcel’s journey at any time.

WHAT IS YOUR RETURN POLICY?

We offer a 30-day return guarantee on all orders. If you’d like to return an item, please email us at info@ardenmaemanchester.com, including your order number and the reason for your return.

HOW DO I CHOOSE THE RIGHT SIZE?

We include a detailed size guide with every product to help you find your perfect fit. You’ll also see which size the model is wearing, giving you a clear idea of how each piece is designed to look and feel.

CAN I CANCEL MY ORDER ONCE IT’S BEEN PLACED?

If you’d like to cancel your order, please email us at info@ardenmaemanchester.com. Cancellations or changes can only be made before your order has been dispatched.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Maestro, MasterCard, Visa, and American Express payments.